ITSM Wiki - ITIL® Service Design

Home Imprint Business Terms/Data Protection FAQ ITSM Wiki	Our further Tool-Portals

	.... ITSM Wiki ....
You are here: Wiki - Processes - Service Design

Proceed to: Content ITIL^® 4 Processes Roles Documents KPI


Service Design Best Practice
according to ITIL^® and ISO 20000
Service Design controls the development of new IT Services due to defined customer requirements proactive strategy based portfolio enhancement respective the controlled modification of IT Services due to extended customer requirements improvement requisitions from the IT Service Customers improvement requisitions from the IT Service Provider technological development.		€ 100.-

Processes of ITSM Service Design in detail

ITIL^® and ISO 20000		ITSM Process Library

Design Coordination		Service Design Coordination
Service Catalogue Management		Service Catalogue Management
Service Level Management		Service Level Management
Availability Management		Availability Management
Capacity and Performance Management		Capacity and Performance Management
IT Service Continuity Management		Service Continuity Management
Information Security Management		Information Security Management
Supplier Management		Supplier Management
		Risk Management

Main information flows and interfaces of ITSM Service Design

Click the image for a bigger view in a new window

(Documents within information flows only visible in our ITSM Process Collections)

Responsible roles of Service Design

Service Design Manager

Service Level Manager

Service Catalogue Manager

Availability Manager

Capacity Manager

Information Security Manager

IT Service Continuity Manager

Risk Manager

Supplier Manager

Performance indicators of Service Design

KPIs of Service Level Management

KPIs of Availability Management

KPIs of Capacity and Performance Management

KPIs of Risk Management

KPIs of Information Security Management

KPIs of Service Continuity Management

KPIs of Supplier Management

You want more than know-how?
Support your success with our best in class tools and consulting!
Stop unessential spending and start towards a goal oriented implementation!



Proceed here in case you only need the know how provided by our best in class process templates	Proceed here in case you are prepared to start your own implementation with editable best in class process templates	Proceed here in case you need external support for an efficient and fast ITSM implementation

Free access to our ITSM Archive and update to the new release (due to the new ITIL^® 4)!

All customers of the complete package of five ITSM Process Collections will get an everlasting access to our ITSM archive (templates, KPI proposals, checklists) which we are creating during the further development of our ITSM Process Library - thus you receive always the most actual ITSM documents independent of the purchasing date for free!

Furthermore all customers of our complete package of five ITSM Process Collections will get a free update to the new version (due to the new ITIL^® 4), as soon as available.

Visit our ITSM Archive!

Please also visit our other portals for process-oriented management solutions:

TQM-Portal

Process-oriented tools and process collections of quality management according to ISO 9001

ITIL^® is registered trademark of AXELOS Limited.

© 2006 - 2022 Dipl.-Ing. Walter Abel Management Consulting	Last update 2022-10-04
Except as expressly indicated, Digistore24 does not endorse and is not affiliated with any third party product, service, statement, or opinion. 2019 © Digistore24 Inc. and/or its licensors. Review legal terms of use [Here] and privacy policy [Here]. Contact us [Here]