Home        Imprint        Business Terms/Data Protection        FAQ        ITSM Wiki

 Our further Tool-Portals Zur deutschen Version wechseln
ITSMprocesses.COM - Your portal for ITSM processes and tools Dipl.-Ing. Walter Abel Management Consulting

.... ITSM Wiki .... 

 You are here: Wiki - Processes - Service Design - Service Design Coordination
 Proceed to:        Content        ITIL® 4        Processes        Roles        Documents        KPI
 
Service Design Coordination

 

Best Practice according to ITIL® and ISO 20000

 

Service Design Coordination controls from superior perspective the efficient and effective design of new respective modified IT Services including:

  • necessary technology

  • accompanying processes

  • control relevant performance indicators and measurement processes.

 

Service Design Coordination is part of Service Design

 

Processes of ITSM Service Design Coordination in detail

 

Process in the ITSM Process Library   Expected process result
       
Organization of Service Design Coordination   Coordination and provision of the resources and skills for the design of IT Services based upon a standardized methodology
 
Service Design Planning   Detailed planning of all activities within the phase of Service Design
 
Service Design Monitoring   Coordination of design activities of all processes of Service Design and evaluation whether the new respective modified IT Service can be provided in an economic manner regarding the requirements of the customers
 
Technical and organizational Service Design   Definition how a new respective modified IT Service is provided from IT perspective regarding the IT Infrastructure and the IT Organization
 
Service Design Review   Completeness check of the Service Design Package and formal submitting of the Request for Change for the implementation
 
     

Main information flows and interfaces of ITSM Service Design Coordination

Main information flows and interfaces of ITSM Service Design Coordination according to ITIL® and ISO 20000

Click the image for a bigger view in a new window

(Documents within information flows only visible in our ITSM Process Collections)

 

Responsible roles of Service Design Coordination

Service Design Manager

You want more than know-how?
Support your success with our best in class tools and consulting!
Stop unessential spending and start towards a goal oriented implementation!

 
Your portal for ITSM processes and tools   The process model of ITSM in BPMN 2.0   Our consulting support for ITSM
 

Proceed here in case you only need the know how provided by our best in class process templates

  

Proceed here in case you are prepared to start your own implementation with editable best in class process templates

  

Proceed here in case you need external support for an efficient and fast ITSM implementation
 
Download our whitepaper ITSM in practice
 
Free access to our ITSM Archive and update to the new release (due to the new ITIL® 4)!
 

All customers of the complete package of five ITSM Process Collections will get an everlasting access to our ITSM archive (templates, KPI proposals, checklists) which we are creating during the further development of our ITSM Process Library - thus you receive always the most actual ITSM documents independent of the purchasing date for free!
 

Furthermore all customers of our complete package of five ITSM Process Collections will get a free update to the new version (due to the new ITIL® 4), as soon as available.
 
Visit our ITSM Archive!
 

Please also visit our other portals for process-oriented management solutions:

TQM-Portal

Process-oriented tools and process collections of quality management according to ISO 9001

ITIL® is registered trademark of AXELOS Limited.
  © 2006 - 2022 Dipl.-Ing. Walter Abel Management Consulting

Last update 2022-10-04