Our further Tool-Portals |
![]() |
|
![]() |
![]() |
|
.... ITSM Wiki .... |
||
You are here: Wiki - Processes - Service Design - Availability Management | ||
|
||
Proceed to: Content ITIL® 4 Processes Roles Documents KPI |
|
Best Practice according to ITIL® and ISO 20000
|
Availability Management ensures the availability of the IT Services in a way that all components of the IT Services:
support the achievement of agreed availability goals.
Availability Management is part of Service Design |
Processes of ITSM Availability Management in detail
Main information flows and interfaces of ITSM Availability ManagementClick the image for a bigger view in a new window (Documents within information flows only visible in our ITSM Process Collections)
Responsible roles of Availability Management
Performance indicators of Availability ManagementKPIs of Availability Management You want more than
know-how?
|
||||||||||||||||||
|
![]() |
|
Free access to our ITSM Archive and update to the new release (due to the new ITIL® 4)! |
All customers of the complete package of five ITSM Process Collections will get an everlasting access to our ITSM archive (templates, KPI proposals, checklists) which we are creating during the further development of our ITSM Process Library - thus you receive always the most actual ITSM documents independent of the purchasing date for free! |
Furthermore all customers of our complete package of five ITSM Process Collections |