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.... ITSM Wiki .... |
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You are here: Wiki - Processes - Service Design - Capacity Management | ||
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Best Practice according to ITIL® and ISO 20000
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Capacity and Performance Management ensures the capacity of the IT Services and the IT Infrastructure in a way that all components of the IT Services:
support the achievement of agreed capacity- and performance goals even regarding future requirements of the IT Service Consumers.
Capacity and Performance Management is part of Service Design |
Processes of ITSM Capacity and Performance Management in detail
Main information flows and interfaces of ITSM Capacity and Performance ManagementClick the image for a bigger view in a new window (Documents within information flows only visible in our ITSM Process Collections)
Responsible roles of Capacity and Performance Management
Performance indicators of Capacity and Performance ManagementKPIs of Capacity and Performance Management You want more than
know-how?
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Details and free test here: |
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Free access to our ITSM archive! |
All customers of the complete package of five ITSM Process Collections will get an everlasting access to our ITSM archive (templates, KPI proposals, checklists) which we are creating during the further development of our ITSM Process Library - thus you receive always the most actual ITSM documents independent of the purchasing date for free! |
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Please also visit our other portals for process-oriented management solutions: Process-oriented tools and process collections of quality management according to ISO 9001 ITIL® is registered trademark of AXELOS Limited. |
© 2006 - 2023 Dipl.-Ing. Walter Abel Management Consulting |
Last update 2023-05-30 |