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.... ITSM Wiki .... |
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You are here: Wiki - Processes - Service Strategy | ||
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Proceed to: Content ITIL® 4 Processes Roles Documents KPI |
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according to ITIL® and ISO 20000
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Service Strategy guides the definition of service offerings and the provision and economic control of IT Services of the IT Service Provider. To achieve this
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Processes of ITSM Service Strategy in detail
Main information flows and interfaces of ITSM Service StrategyClick the image for a bigger view in a new window (Documents within information flows only visible in our ITSM Process Collections)
Responsible roles of Service Strategy
Performance indicators of Service StrategyKPIs of Management of IT Service Strategy KPIs of Business Relationship Management KPIs of Service Portfolio Management You want more than
know-how?
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Free access to our ITSM Archive and update to the new release (due to the new ITIL® 4)! |
All customers of the complete package of five ITSM Process Collections will get an everlasting access to our ITSM archive (templates, KPI proposals, checklists) which we are creating during the further development of our ITSM Process Library - thus you receive always the most actual ITSM documents independent of the purchasing date for free! |
Furthermore all customers of our complete package of five ITSM Process Collections |