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ITSMprocesses.COM - Your portal for ITSM processes and tools Dipl.-Ing. Walter Abel Management Consulting

.... ITSM Process Library .... 

 Process Templates        ITSM Process Library        Rolle Descriptions        Academic Initiative
 

Editable Process Library of IT Service Management

 

for BPMN 2.0 XML compatible systems

Click here for all details about the ITSM Process Library
 

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146 processes

34 interface diagrams

55 tenderable roles

10 main value streams

RACI-matrices

Checklists and templates

 

Delivery in BPMN 2.0 (XML-format) as ZIP-archive

 Versions & Prices

The prices mentioned here are only valid for purchases via this portal and excluding VAT!

 

Due to a system migration, online purchases are unfortunately not available at this time.

Please contact sales(at)walter-abel.at to purchase your ITSM process library for BPMN XML!

 

  

One language English

€ 4.060.-

 

British English

 

 

 

American English

 

 

 

Multi-lingual English-German

€ 6.040.-

 

British English-German

 

 

 

American English-German

 

 

 

2

Download license terms for the ITSM Process Library:

Terms of Use for the ITSM Process Library

Language versions with German as leading language in BPMN

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All our ITSM templates are supplied with a 60 day money back guarantee.

Download our whitepaper ITSM in practice

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The ITSM Process Library contains the processes of IT Service Management in the leading process management systems SAP Signavio Process Manager, Software AG ARIS notated in BPMN 2.0, respective as BPMN 2.0 XML for compatible systems, based upon more than 25 years of ITSM project experience. It supported the implementation of process oriented IT Service Management for a lot of customers world wide up to now.

 

By this we want to provide a process oriented guideline for the complex matter of IT Service Management (referring to ITIL® and ISO 20000) which

  • saves the awful evaluation of necessary processes in the beginning of an ITSM-project

  • provides a check for completeness for the planned ITSM-process model

  • shows the internal and external process interfaces of the IT Service Management

and thus accelerates your project remarkably and hence saves costs (especially external consulting costs).

You have questions? Contact us: office(at)walter-abel.at

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Last update 2026-09-26 

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