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ITSMprocesses.COM - Your portal for ITSM processes and tools Dipl.-Ing. Walter Abel Management Consulting

.... ITSM Process Library .... 

 Process Templates        ITSM Process Library        Implementation Kits        Rolle Descriptions        Academic Initiative

124 multiply proven processes of IT Service Management


according to ITIL® and ISO 20000


Editable process library for Software AG ARIS

Click here for all details about the ITSM Process Library

Click the picture for more details and the free registration for test!


124 processes

34 interface diagrams

55 tenderable roles


Checklists and templates


Delivery as ARIS-database

Versions & Prices


The prices mentioned here are only valid for purchases via this portal and excluding VAT!


Our ITSM Process library for ARIS is not available for online sales for the moment.

Please drop a message to sales(at)walter-abel.at for your purchase of the ITSM Process Library for ARIS!


One language English

€ 3.690.-



Multi-lingual English-German

€ 5.490.-



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Terms of Use for the ITSM Process Library

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Test our ITSM Pocess Library for free and without obligation

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Please also visit our other portals for process-oriented management solutions:


Process-oriented tools and process collections of quality management according to ISO 9001

The ITSM Process Library contains the processes of IT Service Management in the leading process management systems Signavio Process Manager respective Software AG ARIS notated in BPMN 2.0 based upon more than 20 years of ITSM project experience. It supported the implementation of process oriented IT Service Management for a lot of customers world wide up to now.


By this we want to provide a process oriented guideline for the complex matter of IT Service Management (referring to ITIL® and ISO 20000) which

  • saves the awful evaluation of necessary processes in the beginning of an ITSM-project

  • provides a check for completeness for the planned ITSM-process model

  • shows the internal and external process interfaces of the IT Service Management

and thus accelerates your project remarkably and hence saves costs (especially external consulting costs).

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Last update 2024-02-11 

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