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ITSMprocesses.COM - Your portal for ITSM processes and tools Dipl.-Ing. Walter Abel Management Consulting

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Free Access for Test


ITSM Processes of Service Design


from our series "Processes of IT Service Management"


The scope of delivery comprises:

  1. Access data for the test

  2. Operating instructions for the test


The free trial includes a subset of the ITSM Service Strategy area. You get access to the following content:

  1. ITSM processes from the general management practices of ITIL® 4

    • Information Security Management Practice

      • Overview

      • Detailed process "Validation of IT Security"

    • Risk Management Practice

      • Overview

      • Detailed process "Risk Evaluation"

    • Organizational Change Management Practice

      • Overview

    • Supplier Management Practice

      • Overview

      • Detailed process "Supplier Selection"

  2. ITSM processes from the service management practices of ITIL® 4

    • Business Analysis Practice

      • Overview

    • Service Design Practice

      • Overview

      • Detailed process "Review of Service Design"

    • Service Level Management Practice

      • Overview

      • Detailed process "Service Approval"

    • Availability Management Practice

      • Overview

      • Detailed process "Availability Testing"

    • Capacity- and Performance Management Practice

      • Overview

      • Detailed process "Capacity Prognosis"

    • Service Catalogue Management Practice

      • Overview

    • Service Continuity Management Practice

      • Overview

  3. General IT Process Landscape

  4. IT Service Lifecycle according to ITIL® 2011 and ITIL® 4

  5. Service Value System according to ITIL® 4

  6. Process Landscapes of ITSM practices

  7. Process Landscape of ITSM Service Design


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ITSM Processes of Service Design


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Free access to our ITSM Archive and update to the new release (due to the new ITIL® 4)!

All customers of the complete package of five ITSM Process Collections will get an everlasting access to our ITSM archive (templates, KPI proposals, checklists) which we are creating during the further development of our ITSM Process Library - thus you receive always the most actual ITSM documents independent of the purchasing date for free!


Furthermore all customers of our complete package of five ITSM Process Collections will get a free update to the new due to the new ITIL® 4), as soon as available.

Visit our ITSM Archive!

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Last update 2023-05-19 

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