ITIL®
and ISO 20000 describe
what
to do, we demonstrate from the experience of more than 20 years of ITSM
implementations
how
to do ....
Don't reinvent the wheel - if you save even a few
hours of your ITSM implementation, the purchase has already paid off!
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3
detailed processes
1
interface diagram
Tenderable roles
RACI-matrices
SGX-format
Versions & Prices
One language English € 129.-
Depending on the language setup of your Signavio workspace please
select:
British English

American English

Multi-lingual English-German, leading language English €
189.-
Depending on the language setup of your Signavio workspace please
select:
British English-German
American English-German

Download license terms for the ITSM Process
Library:

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Implement the required
processes of ITSM Capacity & Performance Management for the Signavio Process Manager (according to ITIL®
and ISO 20000) with reduced investment in external consulting:
Content:
►
Capacity & Performance Management Practice Interfaces
► Capacity Prognosis
► Monitoring of Capacity and Performance
► Capacity and Performance Reporting
The ITSM Process Group Capacity & Performance Management is a subset
of our multiply proven ►
ITSM Process Library for
the
►
Signavio Process Manager.
This should make these editable processes available to all those who do
not need the entire ITSM Process Library.
Each installation package contains the respective Signavio archive for
import into the Signavio Process Manager and the corresponding
installation instructions.
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All Prices excluding VAT (means
VAT will be added during purchasing process as applicable according
to local legislation),
with the transaction you explicitly agree to the
►
Business Terms of the ITSM Portal.
Charging is executed by
secure transaction via Digistore24.
Immediately after the transaction you
will be provided a printable, tax deductible invoice via Digistore24 and
transferred to the download page automatically.
All our ITSM Process Libraries are supplied with
a 60 day money back guarantee. |
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success? Become an affiliate and place our ITSM products on your
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►
TQM-Portal
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Process-oriented tools and process
collections of quality management according to ISO 9001
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The
►
ITSM Process
Library
contains the processes
of IT Service Management
in the leading process management
systems
►
Signavio Process
Manager
respective
►
Software AG ARIS
notated in
BPMN 2.0 based upon more than 20 years of ITSM project experience. It supported
the implementation of process oriented IT Service Management for a lot of
customers world wide up to now.
By this we want to provide a process oriented
guideline for the complex matter
of IT Service
Management (referring to ITIL® and ISO 20000) which
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saves the
awful evaluation of necessary processes in the beginning of an ITSM
project
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provides a
check for completeness for the planned ITSM process model
-
shows the
internal and external process interfaces of the IT Service Management
and
thus accelerates your project remarkably and hence saves costs (especially
external consulting costs).
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ITIL® is registered trademark of
AXELOS Limited. |
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_©
2006 -
2022
Dipl.-Ing. Walter
Abel Management Consulting |
Last
update
2022-05-02_ |
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