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ITSMprocesses.COM - Your portal for ITSM processes and tools Dipl.-Ing. Walter Abel Management Consulting

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Free Access for Test


ITSM Processes of Service Improvement


from our series "Processes of IT Service Management"


The scope of delivery comprises:

  1. Access data for the test

  2. Operating instructions for the test

All content can be downloaded.


The free trial includes a subset of the ITSM Service Improvement area. You get access to the following content:

  1. ITSM processes from the general management practices of ITIL® 4

    • Continual Improvement and IT Quality Management Practice

      • Overview

      • Detailed process "Process Controlling"

    • Knowledge Management Practice

      • Overview

    • Measurement and Reporting Practice

      • Overview

  2. General IT Process Landscape

  3. IT Service Lifecycle according to ITIL® 2011 and ITIL® 4

  4. Service Value System according to ITIL® 4

  5. Process Landscapes of ITSM practices

  6. Process Landscape of ITSM Service Improvement


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ITSM Processes of Service Improvement


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Saving hint: Complete package (all 5 process sets) with 20% price advantage


 € 348.-

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Immediately after the transaction you will be provided a printable, tax deductible invoice via Digistore24 and transferred to the download page automatically.

All our ITSM templates are supplied with a 60 day money back guarantee.

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Last update 2024-02-08 

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