Implementation support for Service Management according to ITIL® 4 and ISO 20000

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ITSMprocesses.COM - Your portal for ITSM processes and tools Dipl.-Ing. Walter Abel Management Consulting

.... ITSM Implementation Kit .... 

 Process Templates        ITSM Process Library        Implementation Kits        Rolle Descriptions        Academic Initiative
 

Implementation Kits for the main topics of an ITSM implementation

 

according to ITIL® and ISO 20000

 

Save a huge amount of costs and spending for external consulting of your ITSM implementation by using our detailed implementation plans and aids


ITIL® and ISO 2000 describe what to do, we demonstrate from the experience of more than 20 years of ITSM implementations how to do ....

 

click the symbols below and implement the required functions with reduced investment in external consulting

 

Click here for more details - implement ITSM Availability Management Click here for more details - implement ITSM Capacity & Performance Management Click here for more details - implement ITSM Risk Management Click here for more details - implement ITSM Change Management

 

  

 

  

 

  

 

  

€ 60.-

english

€ 60.-

english

€ 85.-

english

€ 80.-

english

       
Click here for more details - implement ITSM Service Portfolio Management Click here for more details - implement ITSM Incident Management Click here for more details - implement ITSM Service Level Management Click here for more details - implement ITSM Service Continuity Management

 

  

 

  

 

  

 

  

€ 80.-

english

€ 95.-

english

€ 85.-

english

€ 75.-

english

If you want to get availability information about the implementation kits please click here:

Please keep me informed in case of availability of the implementation kits


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The process model of ITSM in BPMN 2.0   Our consulting support for ITSM
 

Proceed here in case you are prepared to start your own implementation with editable best in class process templates

 

Proceed here in case you need external support for an efficient and fast ITSM implementation


 
Download our whitepaper ITSM in practice
 

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Please also visit our other portals for process-oriented management solutions:

TQM-Portal

Process-oriented tools and process collections of quality management according to ISO 9001


These ITSM implementation kits are based upon more than 20 years of experience in implementing IT Service Management and the well known ITSM Process Library from Dipl.-Ing. Walter Abel Management Consulting as well. It contains the processes of IT Service Management in the leading process management systems Signavio Process Manager respective Software AG ARIS notated in BPMN 2.0. It supported the implementation of process oriented IT Service Management for a lot of customers world wide up to now.

 

By this we want to provide you the possibility to elaborate your own way through the complex matter of IT Service Management (referring to ITIL® and ISO 20000) on your own behalf, thus accelerating your project remarkably and hence saving costs (especially external consulting costs).

 

These implementation kits are not for provision of theoretical knowledge but show the experience of many implementations of process oriented IT Service Management from practice. From the ITSM-standards' perspective all partial topics have more or less the same priority but practice depicts a different scenario. Accordingly we set up our process library described here, focusing on practical relevance.


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Last update 2022-08-10 

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